Disabled Refuge Systems – Essential Safety for Inclusive Emergency Evacuation
In emergency situations such as fire or evacuation, the safety of all building occupants is a top priority—including those who may be mobility-impaired or otherwise unable to evacuate unassisted. Disabled Refuge Systems are a vital part of a building’s life safety strategy, providing a secure, designated area where individuals can await rescue and maintain communication with emergency personnel.
Whether in a commercial building, school, hospital, or multi-story residential block, installing a compliant Disabled Refuge System is not just a matter of safety—it’s a legal requirement.
What Is a Disabled Refuge System?
A Disabled Refuge System, also known as an Emergency Voice Communication (EVC) system, is designed to provide two-way communication between designated refuge points and a central control point during an emergency. These systems ensure that people with reduced mobility, including wheelchair users, can call for assistance from a place of relative safety while they wait for evacuation by trained personnel.
Refuge areas are typically located in protected stairwells or fire-rated lobbies and must be accessible, clearly marked, and equipped with a functioning communication device.
Key Features of a Disabled Refuge System
✅ Two-Way Voice Communication
Hands-free, full-duplex audio allows real-time communication between refuge point users and building staff or emergency services.
✅ Simple & Intuitive Interface
Each refuge point includes a clearly labeled call unit, usually featuring a large “Call” button, indicator LEDs, and audio status alerts for ease of use under stress.
✅ Central Control Panel
The control panel (Master Station) allows staff or first responders to monitor multiple refuge points, initiate calls, or respond to incoming alerts.
✅ Hard-Wired or IP-Based Options
Choose between traditional wired systems for proven reliability or modern IP-based systems for easier scalability and integration with other life safety systems.
✅ Battery Backup
In the event of a power outage, refuge systems continue to operate thanks to integrated backup power supplies that maintain full system functionality during emergencies
